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The IDF's Career Service Crisis: Challenges and Recommendations

By:

Col. (Res.) Ronen Itzik

Sep 1, 2025

Research Paper
About The Authors

Col. (res.) Dr. Ronen Itsik

Head of the Military Social Relations Department

The Israel Defense Forces (IDF) faces a profound crisis in retaining high-quality career officers, particularly in the aftermath of the October 7th attacks and the Iron Swords War. This comprehensive analysis examines the systemic challenges eroding the attractiveness of military career service, including economic factors, shifting workplace norms, organizational culture issues, and generational preferences. Based on extensive interviews with former career officers who chose to leave the military despite promising advancement opportunities, this document identifies critical issues undermining the IDF's human resource foundation and provides actionable recommendations for addressing what may be the most severe personnel crisis in the military's history.

1. The Changing Status of Career Service in the IDF


The IDF has traditionally been described as a "people's army," with mandatory service and reserves forming its foundation. However, the professional career service component—comprising approximately 15-20% of the organization—serves as the military's operational backbone, maintaining organizational memory and infrastructure. Since the 1990s, significant changes have occurred in the status of career service personnel, coinciding with a decline in the social and national value attributed to the military.


While the IDF maintains the highest public trust among Israeli institutions, this trust increasingly applies to specific units rather than the organization as a whole. The public maintains confidence in the "small IDF" (combat units) while expressing reservations about the effectiveness of the "large IDF" (headquarters and administrative functions).


Competitive Disadvantages


The IDF struggles to compete with the civilian job market, particularly for officers in their 20s who face the dilemma of committing to long-term service under conditions generally inferior to those in the private sector, with decreasing career stability.


Uncertainty and Risk


Young officers increasingly perceive military career paths as high-risk, fearing they might find themselves entering the job market in their 30s without competitive advantages, leading to the phenomenon known as the "Captains' Crisis."


Organizational Effectiveness


Beyond immediate staffing impacts, this trend poses long-term challenges to the IDF's overall functioning and organizational efficiency, as institutional knowledge and experience leave the system.


The current career model in the IDF establishes two critical advancement stages: the first after seven years of career service (around age 27-28) and the second after fourteen years (around age 34-35). Officers not selected to advance at these junctures must leave the system. This represents a dramatic departure from previous practices, with fewer than 10% of officers continuing beyond age 34—a stark difference from historical retention patterns.


The IDF cites several justifications for this approach: the need to maintain younger leadership in senior positions, improving officer quality through competitive selection, creating opportunities for second careers by releasing officers at younger ages, and achieving cost savings through more efficient personnel management. However, these changes have fundamentally altered the traditional advantage of military service—employment stability until mid-40s—without addressing the salary disadvantage compared to civilian opportunities.



2. Future Trends in the Labor Market


Major transformations in the contemporary labor market present significant challenges for the IDF's personnel retention efforts. These shifts include automation of low-tech positions, accelerating technological changes, alternative workforce solutions, and organizational tendencies to outsource non-core functions. Population aging further impacts these trends, with many organizations seeking to lower their workforce age profile to facilitate professional adaptation and specialization.


Additionally, younger generations increasingly prioritize work-life balance, seeking flexibility in both workplace arrangements and working hours. Research indicates a growing preference for investing more in personal life at the expense of work hours, a trend that intensified following the COVID-19 pandemic. New workforce entrants seek roles requiring high creativity and extensive discretion while avoiding repetitive work characterized by high pressure, burnout, and typically lower compensation.


Freelance Model


The rise of contract-based, project-oriented employment allows workers to engage simultaneously with multiple organizations, maximizing potential without total commitment to a specific employer.


Remote Work


Significantly accelerated during the COVID-19 pandemic, remote work enables employees to optimize their time while choosing comfortable work environments.


Workplace Flexibility


Employers increasingly accommodate workers' time and location preferences based on life stages, such as different work models for young workers, developing families, or those caring for young children.


Continuous Learning


Ongoing professional development has led many companies to provide specialized training and learning opportunities as an integral part of career progression.


These anticipated labor market trends represent significant challenges for the IDF. As a hierarchical, total institution, the military faces substantial difficulties competing with civilian market trends, particularly regarding flexibility and work-life balance. The IDF inherently operates at a disadvantage compared to these trends, with almost no capacity to create meaningful competition that would present young servicemembers with a genuine dilemma, especially given the lack of long-term job security that might otherwise compensate for the demanding nature of officer positions.


This disadvantage becomes even more pronounced in an era of global changes, frequent economic crises, and the continuous need for professional development and learning as essential components of both personal growth and employer requirements.



3. Erosion of IDF Career Personnel Status


The IDF, particularly concerning its budget, operates within the context of the state budget, which increasingly reflects neo-liberal economic approaches—part of global post-modern influences. These approaches impose several processes on military organizations worldwide, including the IDF: organizational downsizing with focus on core functions, centralization through headquarters expansion and centralized management, and network warfare that also characterizes centralized resource management by senior headquarters.


These processes have fundamentally changed the career service model compared to the past, especially in contrast to the build-up period following the 1973 Yom Kippur War. This transformation occurs amid intensifying public criticism regarding state budget utilization, IDF inefficiency, and the relative proportion of the defense budget within the state budget. Criticism particularly targets retirement ages and benefits for career personnel, an issue that has intensified in recent years.


Public Perception Challenges


Public criticism has intensified regarding compensation levels for rear-echelon officers compared to combat personnel. These factors, alongside changes to the military pension model, have accelerated processes that undermine service motivation among officers in support roles and non-commissioned officers, creating personnel gaps and quality decline in non-combat positions, including technological units. 


Committees addressing differentiation in IDF compensation have sometimes underestimated the declining attractiveness of military career service relative to civilian professions. The Locker Committee, operating in the middle of the last decade, believed that civilian salaries for career service positions did not constitute an incentive, aligning with the Ron-Tal Committee's earlier assessment that the civilian market was not "waiting with open arms" for rear-echelon career personnel.




However, the central difficulty emerges from the social-value perspective: career service in the IDF, particularly regarding compensation levels, does not enjoy high legitimacy in Israeli society. Despite the high trust the IDF receives compared to other state institutions, the value consideration for career personnel, especially regarding the value of "service mission," has eroded, primarily due to social criticism that has degraded their status in society. The value commitment, once a significant milestone in servicemembers' decisions to commit to long-term service, has diminished considerably over time, particularly against the backdrop of downsizing and increasing job demands.


In this context, as Israeli society views career servicemembers' conditions with suspicion, particularly regarding economic aspects, the servicemember's sense of mission continues to erode. This phenomenon has persisted throughout the past decade and significantly impacts retention decisions among high-quality personnel.



4. Research Methodology and Limitations


Qualitative Approach


This research employed a qualitative methodology, conducting over 50 personal interviews with officers who left career service after short terms (up to seven years). All interviewed officers represented potential for long-term service and were considered high-quality personnel. Access to these officers was facilitated through reserve service networks.


Each interview lasted approximately 45 minutes. It is important to emphasize that all interviewed officers were serving in the reserves during the "Iron Swords War," ensuring authentic perspectives both regarding the processes they experienced in the IDF and how they view career service during an existential war and security crisis unprecedented since Israel's establishment.


To maintain participant confidentiality, their statements are presented anonymously, which significantly contributed to open and unconstrained dialogue. It is also worth noting that all interviewees served under commanders who were promoted or candidates for promotion after the participants' departure—a fact that attests to the quality of the participating officer group, who chose to end their military service despite their relatively assured future in the military system.


Research Limitations


  • The vast majority of research participants performed roles in IDF rear echelons, thus representing perspectives from units with specific service characteristics.


  • Very few participants came from combat units or combat support, meaning the research does not represent the perspective of combat unit personnel, who constitute a minority of IDF career servicemembers.


  • The participating population does not serve in field conditions, falling under "open unit" characteristics that allow home stays at least four times weekly—significantly more comfortable than front-line units.


Nevertheless, regarding rear service characteristics, the sentiments expressed by participants more accurately represent the IDF's challenges as a total institution competing with the civilian job market. The positions held by most research participants require skills and dynamics similar to those demanded in the civilian job market for the age groups in question.


The findings therefore provide valuable insights into the mindset of non-combat career personnel who form the administrative and technological backbone of the military apparatus, and whose retention is crucial for organizational effectiveness despite receiving less public recognition than their combat counterparts.



5. Key Research Findings


A categorical analysis of the interviews revealed several distinct themes focusing on the feelings and motivations behind officers' decisions to end their career service despite having potential for long-term service and the genuine ability to continue until retirement age—which by all accounts represents significant and stable economic compensation from a young age relative to the civilian job market.


Value Proposition


There exists a clear desire to contribute to the security effort. An alternative to career service is reserve service. Value-oriented discourse regarding long-term service does not occur at senior levels, representing a gap in personal example from senior leaders.


Economic Benefit


Economic discourse does not provide a genuine sense of value. There is instability and uncertainty at these ages. Some positions severely impact quality of life. Compensation does not match effort level and job demands.


Work Environment


The organization experiences ongoing turmoil, with frequent changes in organizational structure, inefficient organizational culture, a "suffocating" system, pursuit of "industrial quiet," and a deep gap between what is presented and what is done (credibility).


Personal Fulfillment


There is a sense of suboptimal personal fulfillment in offered positions, roles characterized by appeasement, unfair competition with peers, lack of personal development path, and concerns about challenging subordinates.


Organizational Image


The military is seen as inefficient, focused on appearances rather than performance. There is a cycle of mediocrity, no genuine concern for servicemembers, and no examination of their potential. Flexibility is lacking. The IDF's image has eroded after October 7.


Representative Quotes from Interviews


"The value aspect has been erased. When the conversation becomes purely economic—it has no real value. They talk to me about how unfortunate it is that I'm not continuing until pension, and how much I'm losing—it seems ridiculous to me—after all, I'm not here for the money in the first place, and when a senior commander speaks to me in such terms, I understand that the system is OUT." — G., age 25, Air Force


"It's not about money—I'll manage with that. It's about feeling that I'm fulfilling myself optimally." — D., age 33, Ground Forces


"Life outside is more appealing—higher salary levels, there's no ability to compete with that, especially when this issue involves quality of life, which realistically doesn't exist in military service, particularly in the last two years. People are really torn apart." — A., age 30, Navy


"The level of commitment in the army is really suffocating. In command positions, the responsibility is enormous, and relative to the salary level outside the army, people wonder why they need to enslave themselves to such a difficult lifestyle." — H., age 24, Intelligence



6. In-Depth Analysis of Interview Findings


The research findings empirically illustrate the background and phenomena presented regarding IDF career service and the changes it has undergone, particularly over the past decade. However, several aspects stand out prominently in participants' discourse, both relative to previous periods and surrounding future visible trends regarding career service and the job market in general.


The Reserve Alternative


The increasing viability of reserve service as a value contribution, enabling servicemembers to enter the job market and better fulfill themselves, from their perspective. Reserve service compensation has increased significantly, making it economically viable compared to career service.


Quality of Life Preference


A clear preference for quality of life (the here and now) over potential future economic stability. Today's younger officers value immediate life satisfaction over long-term security promises.


Major Disruptive Events


The impacts of two major events—the COVID-19 pandemic period and its effects, and the implications of the "Iron Swords War," both regarding the circumstances of its outbreak which presented the IDF as a dysfunctional organization, and regarding the burdens that the multi-arena era imposes on the defense system in general and the IDF in particular.


Regarding the reserve service alternative, several processes intensified during the "Iron Swords War": reserve duty pay has become significant, with economic compensation for reserve days highly advantageous compared to career service from participants' perspective. Israeli society during this period, a year into an existential war, is more empathetic toward reservists than career personnel—reservists are perceived as sacrificing more.


In the participants' view, reserve service provides a sense of self-fulfillment in value terms, offsetting the erosion of the sense of mission that characterized the career service, alongside improvements in reservists' conditions in many life areas, positioning the career service alternative as less advantageous in terms of both career development and compensation.


The organizational culture described by participants appears highly problematic, with particular emphasis on how they characterize it as a culture of appeasement, with low credibility, lack of personal example, and false reporting—these are serious flaws penetrating deep into the organization and presenting destructive potential, especially toward quality officers striving for excellence. This environment not only fails to engage them for long-term service but largely becomes a "red flag" for them.



7. Generational Factors and Post-Pandemic Work Expectations


The preference for quality of life is a recognized characteristic of the post-modern era—a phenomenon characterizing the Western world, including reduced birth rates, predominantly utilitarian preferences, and reaching the peak of Maslow's pyramid through self-actualization. The COVID-19 pandemic intensified this preference, primarily due to the introduction of remote work—many workplaces became more flexible toward employees, allowing them to be in comfortable environments, including their homes, while reducing commuting time that wastes hours and impacts work productivity.


Post-Pandemic Work Environment


The post-pandemic job market presents far greater challenges to the IDF in competing for workforce talent. The combination of this era's implications and the individualistic characteristics of Generation Y prioritizes the "here and now" above all, including the desire to position oneself in the BEING space at the expense of DOING. It is unsurprising that in this situation, the IDF struggles to retain quality personnel.


The Sisyphean career speaks less to this generation, and waiting for the day when the "desired pension" arrives no longer constitutes a sufficient economic incentive for them, certainly not when the military organization's image has eroded and recently suffered severe damage following the October 7th attacks.


Remote Work Priority


Percentage of young professionals who consider remote work options essential when evaluating employment opportunities


Work-Life Balance


Percentage who prioritize work-life balance over career advancement or higher compensation


Personal Growth


Percentage seeking continuous learning and skills development opportunities from employers

The incentives that the IDF previously offered, embodied in a company car, stable salary, signing bonuses, academic studies, and bridge pensions, are almost irrelevant in the considerations of young officers regarding long-term service, certainly not when reserve service is perceived as more valuable and its compensation has intensified. Consequently, the models by which the IDF operates have become somewhat anachronistic, requiring significant refinement.


It is worth emphasizing that the discourse and conclusions focused primarily on the rear officer corps, and among a small portion of participants also in the combat array. However, there is also erosion among career personnel in combat units. These arrays have also undergone disruptive changes creating job insecurity. Although the status of those serving in combat arrays is higher among the population and they receive much more appreciation than rear officers, the burdens on combat units in the foreseeable future appear enormous compared to what we have become accustomed to in the past generation.



8. Organizational Culture and Leadership Challenges


The research reveals significant issues with the IDF's organizational culture that directly impact retention of high-quality officers. Participants consistently described a culture they perceived as shallow, prioritizing appearance over substance, and characterized by significant gaps between stated values and actual practices.


Credibility Gap


"At some point I noticed that my commander no longer believed in the levels above him. His entire close environment was shocked by this." — N., age 26, Ground Forces


"We deal with showing what we did, when in practice we hardly did anything. This creates a feeling of non-credibility, cutting corners—to create comfort and a good atmosphere." — N., age 29, Ground Forces


Leadership Failures


"Few people work hard and stay with their subordinates, demanding from them and setting standards—we see fewer and fewer of these—it's not common to see this type of commander." — N., age 29, Ground Forces


"Most senior commanders I saw didn't set a personal example and would leave their subordinates to stay late while they themselves would leave the base early." — H., age 28, Logistics Corps


Bureaucratic Culture


"At some point I noticed that my command abilities weren't relevant—I understood that one needs to know how to blend in and say the right words, in short, to 'suck up.' I personally despise this. It's really appeasement. I felt I was dealing with trivialities—with presentations—'prepare this for me, do this for me.' Irrelevant things, wanting to convince higher levels and lots of appeasement, less actual doing." — J., age 27, Ground Forces


The declining organizational image of the IDF represents a serious challenge to retention efforts. Participants expressed concerns about the military's efficiency, its focus on appearances rather than substantive achievement, and a perceived culture of mediocrity. They described an environment that fails to genuinely develop human potential and lacks the flexibility necessary in a modern workplace.


"Look at what happened here—it's simply unbelievable. We failed enormously in October, enormously, even inconceivably—no one has really handed over the keys yet. Not the Chief of Staff, not the General, everyone is clinging to the horns of the altar. And also these phenomena of putting officers and soldiers on trial during wartime—how can one believe in this organization?" — A., age 35, Ground Forces


The October 7th attacks and subsequent war have significantly damaged the IDF's image, with participants expressing profound disappointment in leadership responses and accountability. This crisis of confidence extends to concerns about the treatment of personnel during wartime, creating a fundamental question about the organization's trustworthiness as an employer.


The organizational culture issues identified represent a critical vulnerability that must be addressed before any technical solutions to retention can be effective. Without rebuilding trust and demonstrating values-based leadership, other incentives are unlikely to overcome the fundamental concerns expressed by high-quality officers.


It is worth noting that these discussions of problematic organizational culture have been ongoing for the past decade, yet there is little evidence that the IDF has deeply addressed the flawed organizational culture depicted by the interviewees. This represents a significant missed opportunity to retain talent through cultural transformation rather than focusing primarily on economic or structural solutions.



9. Conclusions and Recommendations


The research and its background present the transformations occurring in the labor market regarding IDF career personnel and how they are affected by these and by major processes impacting Israeli society. These trends indicate that the IDF faces significant difficulty competing with the civilian job market in terms of attracting quality personnel in the future, a necessity of a generation whose life preferences differ from those of previous generations, as well as regarding significant changes in employment channels and employment existing in the market today.


Organizational Culture Reform


The IDF must deeply examine the trends that have developed in its internal organizational culture, an issue depicted by research participants as a superficial culture that prefers presentation over actual performance. This is a serious flaw that damages the sense of vitality among officers in field ranks and intermediate positions, giving them a feeling of excessive engagement with trivialities, presenting the organization and its seniors as unreliable and lacking personal example, and above all constituting a severe vulnerability in the organization's readiness and preparedness for its missions.


Employment Flexibility


An examination of employment channels and position adaptation to norms existing in the job market is needed, in positions allowing such flexibilities and in deep examination of each position: possibilities for personal contracts, project-based employment including freelance, sub-appointment positions granting reserve status, and a service model that makes the work environment more flexible.


Career-Reserve Balance


The IDF must broadly and systematically examine the impact of changing compensation characteristics and recognition for reservists, in terms of balances against what occurs in the career service array—it's worth remembering that the reserve array depends on the career array, which builds the infrastructure for reserve units, maintains control, and maintains equipment readiness for combat. This aspect must be focused on relevant arrays.


Personal Development


Empowering position holders and service horizons are more important than ever—the IDF should examine how to empower career servicemembers beyond aspects of studies, in terms of personal development and growth.


The defense system budget must be examined in a different view due to the need for investment in human resources and long-term implications—it is impossible and also incorrect to place the IDF in the efficiency standard of a civilian organization, certainly not private organizations. The readiness and preparedness levels that will be required in the IDF in coming years will necessitate expanding the combat support and rear array, and increasing the burdens under which they will be required to operate. In this case, the trend of centralization and headquarters expansion at the expense of decentralization to end units must change and stabilize to balance differently.


Above all, it is worth remembering that even in the current era and in the foreseeable future, the quality of human capital determines the level of organizational performance. It is recommended that focused action take place among the most senior ranks in the IDF, in which an in-depth and focused dialogue occurs with quality officers who choose to discharge at a young age, and to know them at eye level, even as an additional attempt to recruit them.


"In an era saturated with technology, we may become confused regarding the vitality of human resources, and prefer capability and means development over preserving people's quality—in this matter too, the events of October 7 proved that the balance point where the IDF is located, between investment in people and investment in capabilities, requires examination, both in professional aspects and in value aspects."


It is appropriate to conclude this document with the words of Major Nadav Milo, of blessed memory: "Make yourselves a rule by which you will walk in all that you turn to: be excellent in everything."


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